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Pepperweed SM7 Evolution for HP Service Manager 7 |
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With the introduction of Service Manager 7, HP has now put you in real-time control of the multitude of services your organization delivers to its customers.
But Rome was not built in one day and your complex project requires time consuming planning and implementation. With the challenges of creating efficient and effective sustainable IT processes comes the necessity to find detailed and trustworthy guidance that will keep you within your budget...Now you can feel that massive headache kicking in!
Please wait before rushing for the exit...among a myriad of cliché solutions, a genuine and practical one is now at your fingertips...Introducing the Pepperweed SM7 Evolution for HP Service Manager 7.
By providing you with a complete, intuitive and modular solution, Pepperweed has built the bridge to true alignment of your business objectives. |
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Intellectual property. Realized. |
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With deep proficiency across virtually the entire HP software portfolio and recognition as the 2009 HP BTO Partner of the Year, Pepperweed applies more than 13 years of real-world experience and best practice to empower organizations with rapid, innovative, and most important business-improving IT solutions.
By leveraging various IT frameworks and standards including ISO/IEC 20000, ITIL, IBPL, ITGI, PMI, ISO 27001, COBIT and BPMN, Pepperweed helps your organization’s services benefit from over a decade of field experience optimizing business processes.
Today, Pepperweed brings you the best of both worlds in one single solution: The Pepperweed SM7 Evolution for HP Service Manager 7 - Pepperweed’s proprietary solution for streamlined and accelerated implementation of HP Service Manager 7.
This unique solution provides you with customized configuration files for HP SM7, a built-in help system including a complete intuitive interface and detailed work instructions.
Whether you are new to HP SM7 or migrating from an older version, the Pepperweed SM7 Evolution provides you with an industry standard based solution that will drastically reduce your implementation time while helping your organization achieve true IT to business alignment. |
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Complete solution in a box! |
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The Pepperweed SM7 Evolution for HP Service Manager 7 is a Pepperweed proprietary solution delivered as an add-in to the regular HP Service Manager 7.1 software. The solution includes the following:
- Service Manager 7.10 Unload files with custom modifications to the following:
- Users
- Groups
- Approval Definitions
- Tables
- Forms
- Format Controls
- Link Records
- Processes
- Document Engine
- Script Library
- Pepperweed custom help interface natively housed within the HP Service Manager 7 Help Server
- Detailed work instructions for the Interaction/Incident, Configuration, Problem Management and Change modules
 Download the SM7 Evolution for HP Service Manager 7 Brief |
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Request Product Information
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Contact us
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Pepperweed consultants are
available throughout the country. For a free consultation to assess
your situation and receive tips on improving operations, please contact
us.
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