ExpertAdmin

Keeping your HP ITPS or CloudSystem environment running at peak performance requires consistent tuning and administration by personnel well-versed in the specific HP products. However in many cases IT organizations are lacking

• Resources with deep skills in each particular HP ITPS or CloudSystem product
• Dedicated focus for administration and maintenance
• Limited personnel budgets to hire dedicated administrators

Because of this installed products aren’t kept patched and up-to-date or tuned to changing IT processes and underlying infrastructure hampering the usefulness of the tools by operators and limiting the tools ROI.

To address these issues, Avnet Services-HP Practice has create ExpertAdmin providing expert administration of your HP ITPS or CloudSystem environment by our highly experience, HP-certified personnel. Through a mix of scheduled and requested tasks our personnel provide consistent attention and upkeep of your HP Software environment through…

• System administration
• System maintenance
• Process maintenance
• Product troubleshooting
• Product support escalation
• Expert product guidance

An assigned Technical Account Manager provides a central point of contact for coordinating and managing every aspect of your ExpertAdmin service. In addition, weekly and monthly reporting of all activities ensure you always have visibility. Avnet Services-HP Practice’s ExpertAdmin enables you to …

• Focus on operating IT not administering the tools
• Reduce annual staff training costs
• Gain more predictability in annual operating costs
• Maintain a healthy, tuned and up-to-date-solution