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Solutions Offering
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Pepperweed Consulting’s Software Implementation framework is the result of over 2500 HP Software implementations from the last eleven years. Pepperweed Consultants have developed implementation techniques that leverage knowledge from previous engagements, and bring them to your organization. This methodology engages the customer succinctly to participate in the delivery process, and guides them to best practice implementations. The implementation framework also helps your organization prepare for handling business as usual modifications to solutions after the engagement is complete.
Implementing solutions using the Pepperweed framework means that the projects are easier to manage and track. Project managers can communicate with resources using predefined milestones and tasks, eliminating the technical goblygook barrier that causes software implementations to drag on forever. The Pepperweed framework also provides improved results in terms of implementation quality and knowledge transfer because more time can be spent planning and interacting with staff members. |
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Discovery and Dependency Mapping
HP Discovery and Dependency Mapping (DDM) Inventory software provides an accurate picture of your IT environment, helping you solve key challenges of cost reduction, security and compliance. It servces as the inventory solution for HP Client Automation software and integrates with HP Enterprise Mobility Suite for mobile device management.
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Connect-IT
HP Connect-IT and its family of integration connectors extend the value of asset and service management products by providing a flexible and easy-to-use platform for integrating with third-party enterprise applications. These include inventory discovery tools, network systems management and enterprise resource planning (ERP).
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Asset Center
HP Asset Center software enables IT organizations to manage the physical, financial and contractual aspect of all IT assets - from request and procurement to retirement and disposal - making it easy to optimize costs, mitigate security and compliance risks and drive business decisions.
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DecisionCenter
Your IT organization is always striving for better ways to meet the demands of the business, whether it is improving the quality of services they deliver or aligning IT to more effectively meet specific business objectives.
HP DecisionCenter is a powerful analytics, dashboarding and reporting solution for service management and asset management environments. This ITIL v3-aligned decision-making tool enables users to instantly target business priorities, as well as drive process health by discovering process bottlenecks and inefficiencies, understand business impact and continually improve your services.
Built upon a proven data warehouse that uses a powerful analytics and rules engine, this software provides customizable dashboards and reports to communicate with the business and help make intelligent resource allocation decisions. Additionally, it enables you to perform predictive modeling and simulations for scenario planning before services are implemented or changed.
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Service Manager
At the heart of IT operations is the IT service desk: automating, enforcing and managing key processes in order to deliver quality IT services that meet the needs of the business. It acts as a central control point tracking what is happening, who is doing what, when, where, why and how across IT.
HP Service Manager is a comprehensive solution tightly integrating key IT processes of Service Request, Incident, Problem, Configuration, Release and Service Level management and covers key aspects of ITIL v3 Service Lifecycle Management such as Catalog and Knowledge Management, HP Service Manager software enables IT to improve visibility, enhance service levels, balance resources, control costs and mitigate risk to the business.
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Customer Reference
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"Pepperweed delivered solution makes our jobs easier. We can
keep our customer sites up and running with greater reliability and
manage events much more quickly. Pepperweed Consulting was instrumental
in helping us successfully deploy HP's technology. Pepperweed's
resources were responsive to our needs and completed their mandate on
time and on budget."
John Bratanov
Director, Strategic Systems Development
Totality Corporation
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Technology Services 
