Simplified, Web-Based HP Operations Portal

Pepperweed Advanced Access provides a simplified web-based management portal which accelerates the learning curve for new IT administrators, enables delegation of HP Operations administrative tasks to remote and line-of-business IT managers, and supports centralized IT management with user-action auditing and a simplified interface to embedded HP Operations utilities. Remarkably easy to deploy, learn, and use, Advanced Access places responsibility for routine configuration and provisioning tasks directly in the hands of those requesting the service, distributing workload more efficiently and ensuring more rapid execution on service requests.

Designed by Users

Advanced Access evolved from Pepperweed's extensive experience and best practices deploying and optimizing large-scale HP Operations environments. With a decade of field experience, Pepperweed found a common requirement across its customer base for a tool which would enable IT management to delegate routine provisioning and configuration tasks to remote, departmental, and line-of-business IT administrators. As defined by HP Operations users, this tool would need to support streamlined deployment and training, limited and secure access to specific infrastructure resources, administrative reports and centralized utilities for facilitating, coordinating and managing HP Operations environment, at large.

Advanced Access fully addresses these requirements, providing a web-based administration portal, which can reduce time-to-proficiency for new hires and remote IT administrators, accelerate turnaround on service requests, enable centralized resources to focus on more strategic IT initiatives, and improve end-user satisfaction by offloading non-critical provisioning and configuration tasks directly to those requesting service changes.