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WEBINAR - Award Winning BTO Software Support Alternative
September 8th; 10:00am PDT, 1:00pm EDT



Imagine that for each of your HP Business Technology Optimization (BTO) software support cases, you are immediately connected to a US-based, senior support engineer who already understands your environment and has deep experience with the software you are using. With Pepperweed's award winning Endeavor support you can...

In this 30 minute webinar learn about Pepperweed's Endeavor support, a HP certified support alternative, that is comparably priced to HP's Foundation support. We will cover the capabilities that consistently delivers customer satisfaction ratings of over 95%:
  • Dedicated support engineers each with over 5 years of experience
  • 2 hour response time
  • Quarterly Service Reviews
  • Evolution-powered knowledge bases & online reporting
Register now to gain understanding of the Endeavor capapbilities that have enabled Pepperweed to become HP's largest support and have garnered HP's 2008 & 2010 Support Partner of the Year Awards.

 
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WEBINAR Series - Managing IT Operations in A Virtualized World
5 Part Series



Managing IT Operations in A Virtualized World Webinar Series

Part I Managing IT Operations in A Virtualized World
Click here to watch the recorded webinar

Part II Mapping a Path to Controlling VM Sprawl
Click here to watch the recorded webinar

Part III Gaining Control & Visibility of your Virtualized Infrastructure
Click here to register for the webinar on September 15th!

Part IV Deploying the Combined Virtual and Physical Infrastructure
Click here to register for the webinar on October 19th!

Part V Reducing Risk of Change in Your Virtualized Infrastructure
Click here to register for the webinar on November 16th!

 
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WEBINAR - Gaining Control &  Visibility of your Virtualized Infrastructure
September 15th; 10:00am PDT, 1:00pm EDT



Without a doubt, virtualization has changed the landscape of how we design, deploy, and operate our modern data centers. With additional point tools for managing virtual components and new groups responsible for managing virtualized deployments, virtualization raises the complexity of data centers as well as can cause splintered visibility and control. These have in cases increased IT operating costs and have stalled virtualization deployment to around 30% of the available infrstructure. In Part III of its five-part webinar series Managing IT Operations in a Virtualized World, Pepperweed Consulting will discuss HP Software Operations Center tools that will give you a single view for controlling, maintaining, and operating your physical and virtual infrastructure.

Join us for an informative 45 minute webinar to discuss the following keys to creating a single operational view to your virtual and physical infrastructure:
  • Create an operations bridge that combines the virtual and physical infrastructures
  • Leverage your discovered environment to correlate events to reduce time to repair and incident costs
  • Use real-time alert management to enable faster response time
Register now to gain understanding of the Endeavor capapbilities that have enabled Pepperweed to become HP's largest support and have garnered HP's 2008 & 2010 Support Partner of the Year Awards.

 
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WEBINAR - Three Steps to Reduce Incident Overload
April 22nd; 8:00am PDT, 11:00am EDT



Many IT organizations struggle with finding a way to reduce incident overload. In this webinar, find out how you can create an operations bridge, correlate events to address only those that require immediate action and automate the real-time management of alerts.

The business relies on IT services, so managing your lean resources to enable recognition is essential to motivating your team and proving effectiveness. While many organizations struggle with eliminating manual ticket assignment, managing escalations, and optimizing their event management processes. This 45 minute webinar, Pepperweed Consulting along with, HP and AlarmPoint Systems will show you how to consolidate, correlate and provide real-time alert management. Join to hear how:

  • Your IT spend can go from $375 to $75 per incident
  • Self-service capabilities allow each team to manage assignments and schedules, improving response times by 85%
  • Real-time mobile access from a variety of mobile devices including BlackBerry, iPhone and Droid, can reduce resolution time by up to 50%

> Click to View or Download the Recorded Webinar

 
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HP Software Universe 2010
June 15-18, 2010

Gaylord National Resort & Conference Center
Washington, DC



Join Pepperweed at this year's HP Software Universe for a unique chance to hear what HP is doing with their software solutions.  HP will provide two days of industry insight and product direction on Mainstage, the latest IT management solutions from HP and partners, educational track sessions based on customer feedback, moderated roundtables on hot issues, customer cases studies, onsite training and certification, and much, much more.

We can't wait to see you there and look forward to talking with you at our booth this year.

>Learn More

 
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Pepperweed consultants are available throughout the country. For a free consultation to assess your situation and receive tips on improving operations, please contact us.

E-mail: info@pepperweed.com
Telephone: (888) 229-0145

http://www.pepperweed.com

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Contact us

Pepperweed consultants are available throughout the country. For a free consultation to assess your situation and receive tips on improving operations, contact us at info@pepperweed.com or call (888) 229-0145.

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